One of the most iconic aspects of Keeping Up Appearances is Hyacinth Bucket’s (pronounced “Bouquet”) tendency to react to the most insignificant issues as if they are life-altering crises. This over-the-top behavior often results in some of the show’s funniest moments, as Hyacinth goes to extreme lengths to appear perfect and maintain her self-imposed sense of superiority.
One of the most memorable lines that epitomize this is when Hyacinth says to her long-suffering husband Richard: “I’ll have you know, Richard, this is a matter of great importance to me.”
Hyacinth’s extreme emotional reactions to trivial problems are a hallmark of her character, and they serve as one of the main sources of humor throughout the series. Her desperate attempts to control every situation and maintain the illusion of being part of the upper class result in absurd, often hilarious scenarios.
Despite the fact that the issues she addresses are usually minor inconveniences, Hyacinth treats them as monumental crises that require urgent attention and drastic action. Her dedication to these ridiculous causes highlights her self-importance, making her a character who viewers both love and love to laugh at.
The line “I’ll have you know, Richard, this is a matter of great importance to me” comes from a scene where Hyacinth is faced with a minor issue that she insists requires her immediate and undivided attention. In this particular moment, Hyacinth is dealing with a situation that, to an outside observer, would be entirely insignificant.
It could be something as simple as a slight imperfection on her prized set of china or a minor misstep during one of her self-appointed social engagements. However, to Hyacinth, it is a catastrophe that must be addressed with all the seriousness she can muster.
As usual, Richard is the unsuspecting victim of her drama. The phrase “this is a matter of great importance to me” is Hyacinth’s way of asserting control over the situation, giving it far more weight than it actually deserves.
This line is classic Hyacinth, showcasing her inability to differentiate between the trivial and the truly important, and her insistence that every small detail is essential to her carefully constructed image of perfection.
Hyacinth’s reaction to the situation is a clear demonstration of her need to maintain a façade of high status and superiority. She is not merely concerned about the issue at hand, but about how it reflects on her and her efforts to appear flawless.
In Hyacinth’s world, nothing can be overlooked, no matter how small or inconsequential. Everything is tied to her perception of herself as someone who is important, well-mannered, and deserving of respect.
What makes this line—and the entire scene—so humorous is how completely out of proportion Hyacinth’s reaction is to the problem. To most people, a slight imperfection in the china or an insignificant mistake in a social setting would be something to laugh off or simply ignore.
But for Hyacinth, these are not mere inconveniences. They are “matters of great importance” that require all her focus, energy, and often, an absurd amount of effort to rectify.
This overreaction plays into the larger comedic theme of Keeping Up Appearances: the gulf between Hyacinth’s perception of herself and the reality of her situation. Hyacinth’s delusion of grandeur is something that viewers find both endearing and hilarious.
She spends much of the show attempting to project an image of wealth, sophistication, and social superiority, but her actions—like blowing minor issues completely out of proportion—only reveal the absurdity of her self-image. It’s as if she believes that everything she does, no matter how trivial, has major consequences, and she must control everything to ensure that no mistake or imperfection is ever made.
The absurdity of Hyacinth’s reactions is further heightened by the contrast between her high-strung demeanor and the more laid-back personalities of the other characters. Richard, her patient and often bewildered husband, is the perfect foil to Hyacinth’s manic energy.
His calm, even-keeled responses to her overblown worries only serve to highlight just how ridiculous her behavior truly is. In these moments, the humor arises not only from Hyacinth’s dramatic responses but from the audience’s awareness of just how misplaced her anxiety is.
One of the key elements of Hyacinth’s character is her need for control. She is constantly trying to shape the world around her to fit her vision of perfection, often to the point of absurdity.
Her need to micromanage every detail, no matter how small, reflects her desire to present herself as someone who has everything together. She believes that controlling the most insignificant aspects of her life will help her maintain an image of sophistication and upper-class status.
This compulsive need for control often leads to situations where she becomes entangled in a web of her own making, desperately trying to fix problems that weren’t really problems in the first place. In this way, Hyacinth’s over-the-top reactions highlight the humor and futility of her constant striving for perfection.
In many ways, her inability to relax and embrace the imperfections of life is what makes her so lovable to viewers—she’s so human in her flaws and yet utterly committed to maintaining the illusion that she is anything but.
Despite her ridiculous behavior, Hyacinth remains an incredibly endearing character. There is something charming about her unshakable belief in her own importance, even when she’s clearly out of touch with reality.
Her overreactions to trivial matters serve as a reminder of the universal human tendency to sweat the small stuff, and in doing so, they make her character relatable.
The humor in Hyacinth’s actions is also rooted in her vulnerability. Beneath the surface of her pretentiousness and need for control lies a woman who is deeply insecure and afraid of being judged.
This fear drives her to magnify the smallest issues into grand crises, and in doing so, she inadvertently exposes the absurdity of her attempts to maintain an unblemished image. Fans of Keeping Up Appearances love Hyacinth not because she’s perfect, but because she’s so wonderfully imperfect in her pursuit of perfection.